Terms of Business : Service agreement



CONTRACT OF SERVICE AND LEGAL TERMS OF BUSINESS HAVE BEEN AGREED AT CHECKOUT BEFORE SECURING ANY ENGINE DEAL THROUGH ITS NETWORK BY WAY OF DEPOSIT. Our Terms of Business at 3ngines.com - 3ngines.com are Legally binding between 3ngines.com and its user and so must be fully abided by.

Once any deposit has been paid to Reserve any Engine deal or supplier edited deal agreed as a Service fee - it shall be final, except in extreme circumstances for example genuine emergency situations. BUYER REMORSE is not covered for ' SERVICES RENDERED ' in reserving the deal requested as per the Legally binding agreement applied. Our 247 hour resource costs have been accumulated and staff commission costs will have been incurred to us. See alternative options given by email of 1. either an alternative solution at the suppliers discretion 2. another engine supply/ fitting offer from a separate supplier on a like for like basis and at a similar price frame within a fair amount of time of upto 7 days or 3. the deposit value shall be CREDITED to use towards any other Engine solution within : 2 years of the original reservation date - at our manager discretion based on numerous factors.

These Terms of Business are legally binding by reserving any engine online or over the phone. We recommend users to READ the listing in full along with the first part of these terms before Reserving any Engine deal that is available via our network of trusted suppliers.

We are an introducer website providing the very best deals from the most hardworking and trustworthy mechanic sender companies in the UK. The prices presented reflect our most efficient platform model which save costs for all involved - especially to the user looking to get the right engine at the right price. 3ngines.com are responsible only for the reserving of any engine deal presented as a fee based SERVICE for the mechanic supplier companies with correct registration input by the buyer. The mechanic senders company is Solely responsible for their engine, the Guaranteed match, delivery, surcharges and warranty provided in all cases as outlined in any confirmation email sent after reserving of the engine deal. These senders are uk or Europe based. Any issues must be reported directly to the mechanic sender using the contact details provided for them to provide a Fast & Fair solution with any genuine evidence / proof of issue provided to them by video or image. Any deal arranged using our suppliers including any separate deal re-arranged differently will not grant a deposit refund in any case as service has been rendered in helping finding an engine solution. All deals reserved and the details of each engine deal are solely the responsibility of the mechanic sender company holding the engine whom are paid in return for their requested final payment. Delayed fitting WILL NOT EXTEND THE WARRANTY PERIOD GIVEN BY THE SUPPLIER. Please arrange multiple fitting dates incase of courier delays with a fully qualified fitting garage prior to deliver and a refitting price if any issues occur. Any modified cars will result in the suppliers warranty being voided entirely. Once a deposit has been paid to reserve the deal, it is final. BUYER REMORSE is not covered. Supplier warranty covers normal road usage up to the suppliers time frame stated or mileage up to 6000 miles whichever comes first. Supplier warranty Excludes timing and injector issues along with smaller parts at fault causing new issues to the suppliers engine. Supplier warranty also excludes misfitting by none qualified mechanics who will be asked to prove fitting of recent and identical fitting jobs successfully completed. Supplier warranty also Excludes track day usage, taxis, customised, heavy load vehicles or tweaked cars including remapping, off road, racing, couriers, hire vans and cars.

Once a deposit has been paid to reserve the deal, it is final. BUYER REMORSE is not covered except in extreme cases. At the managers discretion it may be transferable to use towards any other engine deposit within : 2 years from the original reservation date if a proven issue occurs within the warranty term provided by the mechanic senders company. Used and reconditioned engines have from 40 days supplier warranty Upto 2 years limited at 6'000 miles unless stated otherwise on the suppliers terms of business. Warranty commences from day of reservation as some will collect and fit same day from senders. The mechanic sender companies warranty covers wear and tear from normal road usage only. This does not include modified vehicles in anyway or engine swaps into an entirely different make or model. If the senders final payment request is unpaid after 90 days any deposit is not retrievable towards another engine solution. A guaranteed match means a matching block and head type only will be supplied as some codes may differ but are fully compatible. We are responsible only for securing the deal for any engine and confirming the senders details. This includes no liability for any issues related to any reconditioned including fitting deals secured by a deposit. If 2 day delivery England is selected and its late the difference for 5 days can be refunded £20. The supplier at their sole discretion may send a like-for-like unit - if any defects are spotted after initial checks on the original unit. This is to ensure after buyer fitting there is not major issues and so a like for like can avoid any cost of engine extraction by the users garage and refitting costs.

Upon us sending of any deal to any mechanic sender company our service has been rendered in full by our 247 team members usually completed in 1 working day. Any technical questions are best asked online and not by phone as phone staff can only help to place reservations for persons who cannot use a computer or any internet ready device. Listings must be read before reserving by any user. A deposit maybe refunded in exceptional circumstance * Timing and fluids along with filters must ALL be replaced on engines for any sellers warranty to be valid with fitting by a registered garage with actual proven experience of fitting the exact engine code type previously within 12 months. Any labor cost to install any engine is not recoverable. Any additional parts left on by the mechanic sender company are to be seen as free of charge and they are not covered in their warranty in any case.

If an offer of a Replacement Engine from the mechanic sender is refused by the user another sender will be allocated or the deposit sum paid is subject to a 50% service fee for services rendered - at the managers discretion. This can be dependant on staff time wasted and any certain attitudes towards staff and/or mechanic sender companies. Threats of any kind will not be tolerated. it is advised to work with the mechanic senders for a fair compromising outcome all round. Some imagery is for illustration only and are published for users to match their engine cover type to the one illustrated, mileage on any vehicle cannot be guaranteed from its often multiple previous owners by mechanic sender companies who take readings from their vehicles clocks and accept reservations based on EG the mileage content copied directly from the website listing. Any suppliers warranty on Reconditioned engines is either 90 days 6 months 1 year 1.5 years or 2 years with a limit set at 6000 miles. They will require your last two mot certificates and will average out annual mileage to conclude if over 6000 miles has been achieved which is the limit they will provide. You can ask them to upgrade for a fee set by them directly. Mileage from the clocks of any used vehicle may not or may have been tampered with from its often multiple previous owners but any supplier will always attempt to identify any incorrect miles when stating supply is possible. This is is due to being a used market which adheres to any for example used car bought from a used marketplace.

User details given upon any reservation must be Correct eg the vehicle Registration for any mechanic sender to Guarantee compatibility and for them to complete delivery asap. Delays may occur if mechanic senders contacts the user without an answer.

The website Delivery options are an indication only and are based on Average timescales only, and are not Guaranteed. Any offer accepted based deals where users save yet more money will be classed as a : none priority delivery deal meaning a longer delivery time is expected especially at busier times eg public holidays and events which are out of the mechanic senders control as per the listing disclaimer. Any deposits on hold via paypal (case opened) without contacting the mechanic sender company or ourselves will mean the deal may be cancel and sold to someone else.

The website listing details are as per the mechanics availability an alternative will be found if required.

Governing Law (UK)

The client, the user and the mechanic sender company shall hold the 'introducer' (3ngines.com) harmless in and from all claims, liabilities, damages and detriments not arising from the introducers actual negligence or malfeasance. The client, customer and supplier irrevocably covenant, promise and agree to hold the 'introducer' harmless from and against all losses, claims, expenses, suits, damages, costs, demands or liabilities, joint or several, of whatever kind or nature that the client, customer or supplier may experience as a result of using the services of the 'introducer'.

Users - We recommend that :

We offer a Guaranteed engine match from the correct registration being entered by the user and a reservation follows from that exact result shown. Otherwise the users could buy the wrong engine type at their own doing. No parts must be altered, modified or dismantled in any way without prior permission of the 'mechanic sender company'. Failure to comply with these terms will invalidate your guarantee / warranty. In the event that a part/parts is/are supplied and prove to be incorrect or faulty upon fitting, the supplying member must be notified within 48 hours. All listing details are official and the wording must be abided to over anything else. Buyers must read and be responsible for their own actions upon agreeing to proceed with a reservation via our website. Ireland and Europe wide deliveries of reconditioned engine or rebuilds require the buyer old repairable engine upfront as per the delivery option for iIreland.
All engines purchased must be fitted by a qualified mechanic with experience fitting this engine type and with a new timing belt / cam belt / chain and filled with new oil upon installation. Failure to follow this PROCEDURE will result in the supplier guarantee / warranty being rendered NULL and void. Mechanic senders terms of business may be updated and should be READ fully by the user.
Please ensure all engines are filled with new oil upon installation.
Please ensure all goods are checked thoroughly before being signed for as refunds are not always possible for goods that have been damaged whilst in transit. The words unexamined or unchecked ON the delivery note / docket are not acceptable.
All Engines and purchased are supplied on a part(s) only basis. 3ngines.com and members of its network are unable to accept any responsibility for labour charges incurred in the fitting or removal of parts. Nor do we accept any responsibility for vehicle hire charges or any other consequential loss.
Please note all members of the network are independent from ourselves, therefore we recommend that you make a keep telephone numbers and names of the company(s) that you receive an engine from.
Finally 3ngines.com are unable to accept any responsibility or liability whatsoever for any parts or fitting services purchased via this network, or for any damage or loss that may result. If our suppliers no longer trade after they have supplied an engine with warranty then an issue occurs within the warranty period, yet they have ceased trading then unfortunately we cannot offer any warranty. It is suggested in this extremely rare scenario yet to happen scenario that we offer the same engine via a different supplier without a deposit required to reserve it at our discretion.

Privacy policy

We and our suppliers do not store credit card details nor do we share customer details with any 3rd parties.
The Information we collect
Like all websites we log basic information about visitor usage in order to improve what we do. This includes traffic sources and location, and also which pages you visit. If you submit a parts request we log that information so that the dismantlers and garages can make contact with you directly. They could also choose to use our system to contact you via your email. We may contact you via email to inform you of changes to our system or of any information we feel you need to know. We do not use the information for any other purpose


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